Writing Articles

Author and organise documentation articles in Weavestream.

Weavestream's article editor is powered by Tiptap — a full-featured rich-text editor. This guide covers creating, formatting, and organising documentation.

Creating an Article

  1. Navigate to a tenant's Articles section
  2. Click New Article
  3. Enter a title
  4. Choose an editor format (WYSIWYG or Markdown — see below)
  5. Write your content in the editor
  6. Click Save

Choosing a Format

Each article has its own editor mode — you are not locked into a workspace-wide choice.

Format Best for
WYSIWYG (Tiptap) Mixed content with tables, embedded images, and interactive task lists
Markdown Technical runbooks, code-heavy docs, or content you want to manage as plain text

To switch an existing article's format, use the format toggle in the article form. A confirmation dialog warns you before running the one-time conversion, because the process can be lossy for complex content. After switching, click Save — the format toggle does not autosave.

Editor Toolbar

The toolbar provides quick access to all formatting options:

Button What it does
H1 / H2 / H3 Heading levels
B / I / U Bold, italic, underline
code Inline code
</> Code block (with syntax highlighting)
Table Insert a resizable table
Image Upload and embed an image
Link Add or edit a hyperlink
Horizontal rule
Task list (interactive checkboxes)
" Block quote

Keyboard Shortcuts

Shortcut Action
Cmd/Ctrl + B Bold
Cmd/Ctrl + I Italic
Cmd/Ctrl + K Insert link
Cmd/Ctrl + Z Undo
Cmd/Ctrl + Shift + Z Redo
``` + Enter Code block
# + Space Heading 1
## + Space Heading 2
- + Space Bullet list
1. + Space Numbered list
[] + Space Task list item

Inserting Images

  1. Place your cursor where you want the image
  2. Click the Image button in the toolbar (or drag-and-drop from your desktop)
  3. The image is uploaded to the tenant's file store and embedded inline

Images are stored in the tenant's directory under ${FILE_STORAGE_DIR}/<tenantId>/uploads/... and served through the API's same-origin streaming endpoint, so embedded <img> tags work without an external file host.

Working with Tables

Click the Table button to insert a table. Right-click on any cell to access options:

  • Add/remove rows and columns
  • Merge or split cells
  • Set header rows

Organising with Folders

Articles can be organised into a folder hierarchy:

Creating a folder:

  1. In the article list sidebar, click New Folder
  2. Name the folder
  3. Folders can be nested by dragging them into other folders

Moving articles:

  1. Open the article
  2. Change the Folder field in the article metadata panel
  3. Save

Root-level articles (no folder) appear at the top of the list.

Setting Client Visibility

To expose an article in the client portal:

  1. Open the article
  2. Toggle Visible to clients in the metadata panel
  3. Save

The article will immediately appear in the portal for that tenant's client users.

Searching Articles

Articles are indexed for full-text search via the command palette (Cmd+K) and the search API. The article title is weighted higher than the body, so descriptive titles improve discoverability.

Tips for Good Documentation

  • Use headings to structure long articles — they appear in the table of contents
  • Keep articles focused — one topic per article is easier to search and navigate than a monolithic "everything" page
  • Use task lists for runbooks and step-by-step procedures
  • Add images for network diagrams, screenshots, and visual guides
  • Create a folder structure that mirrors your infrastructure hierarchy (e.g. by region, by client, by service type)