Most MSPs treat client portals as an afterthought — something bolted onto a ticketing system or hidden behind a SaaS dashboard the client never logs into anyway. That's a missed opportunity. A well-designed client portal reduces support calls, builds trust, and makes your operation look significantly more professional. The question is whether you want to pay a per-seat SaaS vendor to host that access, or whether you'd rather own it.
v1.8.0
